Safeguarding, Trust & Transparency

At Orbis, everything we do is guided by our vision to transform lives through the prevention and treatment of blindness.

We have high standards for how we achieve this. Here you will find information on how we keep people safe, our financial accountability and our safeguarding policies.

Keeping people safe

Our approach to keeping people safe is guided by the following principles:

  • to take appropriate measures to protect people from harm and treat people with respect.
  • to take safeguarding seriously to ensure we provide the highest standards of care worldwide.
  • to work closely with long term partners in the countries where we operate.
  • to ensure all staff, contractors and volunteers follow a strict ethical code of practice and clear policies to keep people safe.
  • for all partners to agree to follow clear safeguarding policies and train their staff on these policies before they can work with us.
  • to commit to upholding these principles throughout our global operations.

Safeguarding policies

Orbis has adopted the following set of safeguarding policies:

  • Code of Conduct
  • Harassment Free Workplace
  • Equal Employment Opportunity and non-discrimination
  • Child Protection
  • Policy Against Abuse and Exploitation of Beneficiaries
  • Whistleblower Protection Policy

For more information on these policies please contact [email protected].

Orbis has established an Ethics and Compliance Hotline, operated by our vendor Navex Global, which provides employees with a confidential and anonymous route to report issues or concerns. Orbis’s Whistleblower Protection Policy protects anyone who makes good faith concerns against retaliation.

For more information on our safeguarding policies and procedures please email

Phone number: 1-800-ORBIS-US (1-800-672-4787)

Address: Orbis
​520 8th Avenue, 12th Floor
New York, NY 10018
USA