Senior Program Manager, Zambia

The Senior Program Manager is responsible for implementation of the Orbis Zambia program portfolio. They will implement and maintain Orbis and partner goals and objectives through programmatically relevant solutions and manage the day-to-day program implementation activities.

Senior Program Manager, Zambia

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JOB SUMMARY:

They ensure close collaboration with Orbis medical advisors and effectively utilise the global technical expertise within Orbis, including Telehealth and Program Technology, Volunteer Faculty, the Flying Eye Hospital, Hospital Based Programs, and Biomedical Engineering. Based in the Orbis Office in Lusaka they will travel regularly in Zambia and occasionally to other Orbis office locations.

REPORTING & WORKING RELATIONSHIPS

The Senior Program Manager reports to the Country Director, Orbis Zambia and manages designated program staff. They work collaboratively with program, fundraising, communications, finance, and operations colleagues.

ESSENTIAL JOB FUNCTIONS / KEY AREAS OF RESPONSIBILITY

Programme Oversight and Direct Programme Implementation

·Ensure the delivery of Orbis Zambia’s program work, including the annual program plan, is consistent and supportive of Orbis’s global strategic approach and organizational mission.

·Provide program oversight: Plan, direct and oversee project activities in accordance with the program plan, work plan, budget and contractual agreements. Develop work plans and budgets for approval by the Country Director, project partners, Technical Advisory Teams, and other participating agencies. Ensure that the program is making progress towards its objectives.

·Manage Program Implementation: Ensure that management systems are established to oversee the implementation of each project. Ensure that Projects are implemented according to work plans and appropriate amendments made as deemed necessary. Facilitate access to technical leadership in major project components such as clinical training, tele-health, and program technology.

·Manage Program Budgets: With the direct support of the Zambia Finance Team, develop program budgets for approval and monitor expenditures against budgets. Ensure establishment of financial management systems for the program(s) to adequately meet financial management needs and donor regulations and policies.

·Manage Program Staff: Supervise the project and program team members using a participatory, adaptive management approach that facilitates strong performance and accountability.

  • Facilitate the development and approval of project agreements, contracts, and any other legal documents.
  • Develop and nurture relationships with key stakeholders, including government representatives, teaching and training institutions, not for profit organizations etc. through monitoring visits and via email and telephone communications.

Program Reporting and Knowledge Management

  • Continuously analyse the effectiveness of the Orbis interventions linked to the effectiveness of the partners in order to improve the efficiency of the partner’s eye health services.
  • Support the Country Director Zambia in fulfilling diverse reporting requirements.
  • Prepare quantitative and qualitative quarterly reports, annual reports and other reports to internal and external stakeholders as required.
  • Collaborate with the M&E team to ensure the development of M&E Operational Plans, systematic collection, collation and analysis of program data that allows for measurement of the programme objectives. Utilise M&E data to ensure programmatic accountability.
  • Promote learning through active information sharing, knowledge development and the incorporation of evidence-based organizational knowledge into high quality program implementation.
  • In collaboration with finance staff monitor program budget utilisation, conduct financial variance analysis and ensure financial oversight of the program portfolio.

Program Development

  • Lead the program team on the development of new long-term programs
  • Review and ensure that all programs and projects are aligned with global Orbis standards and strategic planning
  • Review the findings of program evaluations and help to ensure the incorporation of evidence-based organizational knowledge into high quality Zambia programs
  • Promote cross-regional and organizational learning through actively sharing information, technical expertise and program development opportunities across Orbis countries
  • Monitor and review partner documentation and innovations/benchmarking literature in order to promote and develop best practices in the Orbis Zambia programs

Fundraising and Communications

  • Collaborate with fundraising staff in developing funding proposals to statutory donors.
  • Provide technical assistance and input to program and fundraising staff to effectively manage the reporting cycles of donors, and coordinate, track and support grant related program activities.
  • Provide program information to Orbis colleagues and partners and participate in the design and implementation of communications and public relations activities.

Other

  • Represent Orbis in relevant professional forums, national, regional and international meetings as and when required.
  • Keep abreast of developments in eye health in Zambia.

QUALIFICATIONS & EXPERIENCE

  • Advanced university degree in public health or a health- related subject.
  • At least 5 years experience working in public health on a management level and working with tertiary level hospitals.
  • Demonstrated understanding of hospital management and health systems, including how managers work with administrators to plan, strategize and coordinate the health service of a hospital, a district and a province.
  • Knowledge/experience of community development.
  • Proven track record in successful project management in the field of public health.
  • Experience in operational research.
  • Experience of managing a large and complex project portfolio.
  • Previous experience with programmatic budget monitoring and variance reporting.
  • Demonstrated experience in meeting programmatic donor reporting requirements, both technical and financial.
  • Proven expertise in data analysis and narrative report writing.

SKILLS & ABILITIES

  • Proven leadership and team management experience.
  • Excellent interpersonal and diplomacy skills with the ability to negotiate, liaise and manage conflict effectively; create strong relationships with internal and external stakeholders across different countries and cultures; and network internally and externally, including local communities, government agencies, the not for profit sector, the scientific community, and the business community.
  • Proven skills in project implementation, monitoring and evaluation.
  • Strong organizational and analytical skills.
  • Excellent organizational skills with the ability to manage multiple, diverse projects at the same time and achieve positive results.
  • Fluent in English (verbal and written)
  • Flexible, pro-active, and open-minded work style: the ability to work productively both independently and in a team-based environment.
  • Strong IT skills (Windows XP, Word, Excel, Outlook, PowerPoint, databases and the internet).
  • Ability to travel in Zambia up to 30% of the time
  • Authorization to work legally in Zambia

Orbis is an Equal Opportunity Employer.

As a global organization, we welcome qualified applicants from diverse backgrounds and cultures who reflect the five Orbis values of Trust, Caring, Commitment, Accountability, and Excellence.

Senior Program Manager, Zambia

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